John's online business is expanding. His customers are increasing day by day. However, he feels very frustrated at the moment as he finds his website is 'down' about every 4th day. Whenever he calls up the support team of his web host, he gets the same old answer that his problem will be rectified soon. If the problems do persist it will surely hamper his business. He has been with his present hosting provider for the last year but now he feels he has to find a new web host as soon as possible because his present hosting package is also not able to meet up with his growing demands.